Office Administrator

The Office Administrator is responsible for ensuring the smooth and efficient operation of the office by providing comprehensive administrative support across HR, finance, and general office management functions. This role requires strong organisational skills, attention to detail, a high level of professionalism, and the ability to handle sensitive information with confidentiality.

Key Responsibilities
Human Resources Administration
Assist with the full employee lifecycle, including recruitment, onboarding, and offboarding processes.

Maintain and update employee records, HR databases, and personnel files.

Oversee right-to-work checks and manage the full cycle of Certificate of Sponsorship renewals, ensuring ongoing compliance with immigration and employment regulations.

Assisting with booking training and uploading certificates

Ensure all Disclosure & Barring & PVG service checks are carried out fully and in a timely manner and update and maintain the logging and management of checks.

Maintain the personnel filing system and employee records and archiving.


Finance Administration
Processing purchase ledger invoices
Assist with the completion and distribution of payment triggers on sales ledger
Issuing letters and statements for admissions and discharges
Provide general office support for the finance team
Reconciliation of occupancy and income data
Raising sales ledger refund requests and collating supporting documentation
Assist with collation of information for statutory audits
Assist with cheque banking

General Office Administration
Oversee day-to-day office operations, ensuring a tidy, well-organised, and efficient workspace.
Manage office supplies, equipment maintenance, and vendor relationships.
Coordinate meetings and travel arrangements
Handle incoming correspondence, emails, phone calls, and inquiries.
Responsible for ordering any literature/manuals required for the homes
Monitor leave balances, attendance records, and timesheets.

Skills and Qualifications
Proven experience in office administration, HR support, finance administration, or a similar role.
Strong understanding of HR practices and basic financial principles.
Excellent organisational and multitasking abilities.
High attention to detail and accuracy.
Proficient in Microsoft Office Suite and relevant HR/finance software.
Strong communication and interpersonal skills.
Ability to handle confidential information with discretion.
Diploma or degree in Business Administration, HR, Finance, or related field (preferred).

This is a temporary role based on the outskirts of Solihull for at least 3 months working Monday - Friday