Credit Manager

Job Title: Credit Manager - EMEA
Location: Birmingham (hybrid working)
Industry: Manufacturing / Distribution 


Our Client is a leading global manufacturer with a strong presence across the EMEA region. With decades of innovation and operational excellence behind them, they continue to grow and adapt in a dynamic international market. To support this growth, they are looking for a skilled and motivated Credit Manager to join our Birmingham office and lead their Credit function across the EMEA region.

The Role:
As the Credit Manager - EMEA, you will be responsible for overseeing the full Invoice-to-Cash (I2C) cycle across a diverse portfolio of customers. You will lead a team of 10 credit professionals (6 based in the UK and 4 internationally), ensuring best-in-class credit risk management, cash collection, and query resolution processes.

Key Responsibilities:

Lead, mentor, and develop a high-performing credit team across multiple locations.

Manage the complete Invoice-to-Cash process, ensuring timely billing, efficient collections, and accurate cash application.

Own the Credit Risk function across EMEA, including setting credit limits, assessing customer risk, and supporting commercial decisions.

Oversee resolution of customer disputes and queries in collaboration with Sales, Customer Service, and Operations teams.

Monitor and report on aged debt, DSO, and other key performance metrics.

Drive systems and process improvements to increase efficiency, automation, and accuracy across the credit cycle.

Ensure compliance with internal controls, company policies, and relevant regulations.

What you'll need

Proven experience in a senior Credit or Receivables role, ideally within a large or multinational business.

Strong leadership skills with the ability to manage and develop teams.

Deep understanding of Credit Risk, Collections, and Invoice-to-Cash processes.

Comfortable working in a fast-paced, complex environment with multiple stakeholders.

Track record of implementing process improvements and system enhancements.

Excellent communication and influencing skills.

Experience with ERP systems (e.g., SAP, Oracle) and credit reporting tools (e.g., Dun & Bradstreet, CreditSafe) is desirable.

CICM qualification is desirable but not essential

What you'll get

Competitive salary and bonus scheme

Hybrid working model (3 days in office, 2 days from home)

Pension and comprehensive benefits package

Opportunity to make a regional impact in a globally respected business

Supportive and inclusive team culture

How to Apply:
To apply, please send your CV and a covering letter outlining your suitability for the role to pkidd@sfrecruitment.com