Credit Controller

Credit Controller - Permanent role
Birmingham City Centre (hybrid working)
Salary: £28-32k depending on experience

Are you a proactive and driven Credit Controller with a passion for building strong working relationships and making a real impact? We are working with a dynamic and fast-paced recruitment business located in the heart of Birmingham City Centre, and they are looking for a confident Credit Controller to join our growing finance team.

About the Role

As Credit Controller, you'll be at the forefront of our cashflow process-responsible for ensuring timely collections, resolving client queries, and working closely with consultants and management to drive accountability and results. This is a pivotal role requiring strong communication skills, attention to detail, and the ability to manage competing priorities.

Key Responsibilities

• Proactively manage and reduce aged debt across a diverse client portfolio
• Liaise with clients to resolve invoice queries and secure timely payments
• Build and maintain strong working relationships with internal stakeholders, including recruitment consultants and managers
• Provide regular updates on debtor performance and escalate key issues where necessary
• Maintain accurate and up-to-date records of all credit control activity
• Assist in month-end processes and reporting as required
• Support continuous improvement in credit control processes and client onboarding

About You

• Proven experience in a credit control or accounts receivable role
• Excellent interpersonal and communication skills with a confident phone manner
• Strong problem-solving ability, particularly around invoice disputes and query resolution
• Able to build credibility and work collaboratively across departments
• Highly organised with the ability to prioritise workload in a fast-paced environment
• Working knowledge of accounting software and Microsoft Excel

What you'll get

• A friendly, inclusive, and supportive office culture
• Central Birmingham location with excellent transport links
• Hybrid working
• Competitive salary and performance-related bonus
• Opportunities for professional development and career progression