Credit Controller

SF are currently recruiting for an ongoing, temporary, credit controller based in Sheffield.

Long term ongoing
Hybrid following completion of training
£30,000pa

What you're responsible for
- Daily posting of cash received, ensuring bank account is always recorded correctly. Liasing with Head of Financial Processing over any differences.
- Regular updates of cash in forecast to Head of Financial Processing.
- Emailing or posting documentation to customers in line with business and individual customer preferences.
- Processing and generating reminder letters/emails and monthly statements.
- Ensuring all amounts due are received within contractual terms.
- Respond to all telephone and email queries in order to establish positive relationships with key customers, Account Managers and internal colleagues.
- To engage with customers and  personnel at all levels to resolve queries that prevent or delay payment of invoices.
- Follow escalation process for potential bad debts and liaise with the Head of Financial Processing regularly on outstanding items and actions taken.
- Make optimal use of systems and software, proposing improvements when identified.
- To maintain and post intercompany transactions


Your knowledge, skills, and qualifications
- 2+ years of experience in credit control.
- A background in FM or contract-based service industries is desirable.
- Passionate and enthusiastic about customer service and exceeding customers' expectations.
- Strong attention to detail.
- Well rounded, organized, and self-motivated.
- Polite but tenacious telephone and face to face manner.
- Good Microsoft excel skills.
- Experience of working with multiple systems.

If you have immediate availability or 1 weeks' notice and the skills required for this role, please apply today!