Credit Control Manager

Credit Control Manager - Team of 7
Birmingham City Centre - Hybrid
£45-50k + annual bonus + car scheme

SF are working exclusively with a fantastic organisation in the city centre. Overseeing a team of 7, reporting into the Head of Transactional Finance, this role offers the opportunity to really make it your own, review and improve current Order to Cash processes alongside developing the current Credit Team, with a focus on succession planning as the business continues to grow.

Your new role

• Manage the Credit Control Team ensuring weekly meetings carried out and monthly 1-2-1's
• Continuously improving processes for arrears collection to ensure monies are collected in an efficient manner
• Drive best practice in the team both to reduce risk and improve cashflow
• Provide coaching and support to the team to ensure appropriate levels of performance and technical skills are maintained
• Build and maintain strong relationships across internal stakeholders (sales, operations and finance) so that client queries can be escalated and resolved in a timely manner.
• Collecting weekly aged debtor reports from the team, adding commentary to the Head of Fiance of weekly cashflow against forecast
• Review and improve proceses with EDI and Payment portal customers.
• Accurate and timely transaction processing, including; bank reconciliation, cash allocation, credit, invoice and remittance processing
• Additional project work required by the Head of Finance and Finance Director.

What you'll need

• 3+ years managing a B2B Credit function - Shared Service experience desirable
• CICM qualified is desirable but not essential
• Strong communication and negotiation skills
• Proven Business Partnering skills
• Experience with a large ERP platform SAP, Dynamics etc
• Good Excel skills (vlookups & Pivot tables)
• Experience in dealing with large volumes of queries & processing
• Strong people management skills

What you'll get in return

• Flexible Hybrid working
• 25 days annual leave increasing with service
• Discounts across the business
• Competitive salary and annual bonus
• Car scheme
• Enhanced pension