Billing / Invoicing Team leader

Job Title: Billing / Invoicing Team Leader
Location: Lea Hall, Birmingham
Job Type: Temporary / Ongoing

SF Recruitment are currently recruiting a skilled and experienced Billing Team Leader to join our dynamic client and oversee the billing department during an ongoing temporary period.

Responsibilities:

• Supervise and lead the billing team (Team of 2 Billing Administrators) to ensure accurate and timely processing of invoices
• End-to-end billing process, raising c.4000 invoices per month
• Conduct regular quality checks to maintain the accuracy and completeness of billing records
• Address customer inquiries and concerns related to billing, striving for resolution and customer satisfaction
• Collaborate with other departments to ensure effective communication regarding billing matters
• Establish and monitor KPIs to evaluate the efficiency and effectiveness of the billing department
• Implement corrective actions as needed to improve overall performance

Experience required:

• Proven experience as a Billing Supervisor or Senior Billing Administrator role
• Strong leadership and team management skills
• In-depth knowledge of billing processes
• Excellent communication and interpersonal skills
• Proficiency in billing software and Excel

Information :

• Full Time
• Hybrid working 

Note:
This is a temporary position with an expected duration of 6-9 months (with possible long term opportunities). You must be immediately available or available on short notice to be considered for this opportunity.