Job details
Back to Search

Senior Strategic Relationship Manager

Ref code: AJB99097565
Sales
£55k - 65k per year
Birmingham, West Midlands, England
Permanent
Hybrid Working

SF Recruitment have partnered with an organisation in Birmingham City Centre who are recruiting for a Senior Strategic Account Manager on a permanent basis.
Salary: up to £65k
Hybrid working available

Responsibilities will include:

- Provide a professional, knowledgeable point of entry into the organisation for stakeholders.
- Be commercially aware, credible, and build relationships at C-Suite level within the private and public sector.
- Use experience of West Midlands' key sectors to add depth / insight to C-Suite dialogues.
- Work collaboratively with public sector stakeholders including Local Authority and Department of Business & Trade teams to support the managed accounts.
- Develop and deliver intelligence-led account management plans.
- Ensure timely follow up and resolution of actions raised from client engagements.
- Use the CRM (customer relationship management) system efficiently and effectively to ensure regular and effective evaluation of activity for all accounts managed, including sharing insights gathered with Local Authority colleagues & Sector Specialist Teams.
- Record all engagement, interactions, meetings, phone calls and emails using the CRM.
- Work with colleagues across WMGC to ensure a joined-up approach to SRM firms, for example referring to Sector Specialist/ Business Development Managers when expansion projects or job retention projects have been identified.
- Engage with key industry associations and trade bodies when relevant.
- To work pro-actively and collaboratively with the Head of SRM and SRM colleagues to deliver a professional and strategically valuable service to the organisation and the West Midlands region.
- Promote the benefits of the SRM offer to businesses within the West Midlands.
- Where required, represent the organisation professionally at events and actively work to always raise the profile of the organisation and the region.
- Work with senior leaders across the region and leadership team in the effective operation of SRM for large accounts.
- Take a senior role in the SRM team, working closely with the Head of SRM in the delivery of some leadership and management aspects of delivery when needed.
- To undertake any other reasonable activities, as requested, relating to the delivery of the organisation SRM service.

Apply for this role

You need to set a password and enter the following details to create an account to apply for this job.
If you already have an account, please log in before applying.
Abby Bowman
Abby Bowman
Call Abby
Share:
Back to Search