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Customer Service Advisor

Ref code: OYF99097887
Customer Service & Call Centre
£22k - 25k per year
Salford, Greater Manchester, England
Permanent
Office Based

Job Title: Customer Service Advisor
Salary: £22,000-£25,000 DOE
Location: Salford, Manchester


A fast-growing business based in Salford are seeking two Customer Service Advisors to join their team on a permanent basis. No contact centre experience required however Customer Service experience is needed.
Paying a competitive salary of up to £25,000pa, this is a fantastic opportunity to further develop your career in Customer Service and join a business with a great culture with big growth plans.


What will the roles involve?

- Providing excellent customer service, ensuring customer care is delivered at the highest standard
- Dealing with all enquires over the phone and email
- Ensuring ownership of all interactions, being worked in an efficient manner
- Maintaining the clients reputation and driving confidence in the product & service
- Working on multiple systems and softwares
- Any additional tasks required.


Who would be the right fit?


- 1 year experience working in customer service, call centre desired but not essential
- Excellent customer service and great communication skills, via both verbal and written communication
- A proactive and personable attitude
- Great IT literate skills
- Awareness in decision making and high level of integrity


What our client can offer


- A salary of up to £25,000 dependant on experience
- Monday - Friday (8-4 or 10-6 shift)
- 25 days holiday plus 8 bank holidays
- 1 additional day per year of employment up to 28 days
- Free parking
- Regular team events
- Referral programme
- Pension contribution


If this opportunity sounds of interest and you're keen to learn more then apply directly in to this advert with an updated CV or contact Liv for more details on 07706354111.

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