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Applications Analyst

Ref code: KYP99097528
Office Support, Technology
£37k - 40k per year
Manchester, Greater Manchester, England
Hybrid Working

Working with a leading organisation in Manchester City Centre in their search for an Applications Support Analyst. 1 day a week on site paying c£37,000 + excellent benefits.

If you have skills of working with business support applications (Finance and HR) e.g. Infor SunSystems v6.4, Infor BI v12, Medius application, iTrent, SAP Business Objects this could be for you.

Providing 2nd line support for application incidents through to resolution
Completing root cause analysis to resolve incident and problems that arise with applications
Capturing business requirements to ensure applications content is aligned with business need
Supporting and guiding business through reporting opportunities across applications to promote decision making
Capturing and understanding reporting requirements for applications and assessing what reports by their nature need automation and therefore application development.
Ensuring application patching is undertaken and actively managed to optimise application availability
Ensuring that vendors deliver to SLA to resolve incidents and problems with applications

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