Customer Service Advisor

Job Title: Customer Service Advisor
Location: Raynesway, Derby
Job Type: Full-Time, Permanent
Working Hours: Monday - Friday, 8:00 AM - 5:00 PM (40 hours per week)
Salary: £24,000 per annum

Are you passionate about delivering exceptional customer service? Do you have excellent communication skills and a desire to make a difference? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor in Raynesway, Derby!

Key Responsibilities:

Handle customer inquiries and provide prompt, accurate information.
Resolve customer issues efficiently and professionally.
Maintain detailed and accurate records of customer interactions.
Collaborate with other departments to ensure a seamless customer experience.
Proactively identify opportunities to improve customer satisfaction.
Liaise with customers face to face over a trade account
Requirements:

Previous experience in a customer service role is preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficiency with computer systems and software applications.

What We Offer:
Full-time, stable employment with ongoing development and progression opportunities
Friendly and supportive work environment.

If you are dedicated to providing outstanding customer service and looking for a permanent role with a reputable company, we would love to hear from you!