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Customer Service Advisor

Ref code: RTC99100641
Customer Service & Call Centre
£24k per year
Derby, Derbyshire, England
Permanent
Office Based

Job Title: Customer Service Advisor
Location: Raynesway, Derby
Job Type: Full-Time, Permanent
Working Hours: Monday - Friday, 8am - 5pm (40 hours per week)
Salary: £24,000 per annum

Are you passionate about delivering exceptional customer service? Do you have excellent communication skills and a desire to make a difference? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor in Raynesway, Derby!

Key Responsibilities:

  • Handle customer inquiries and provide prompt, accurate information.
  • Resolve customer issues efficiently and professionally.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Proactively identify opportunities to improve customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency with computer systems and software applications.

If you are dedicated to providing outstanding customer service and looking for a permanent role with a reputable company, we would love to hear from you!

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Rebecca Clews
Rebecca Clews
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